Training Sessions

We offer online training sessions to help you get started with the Interceptum platform. The typical training session is delivered via WebEx and covers the following subjects:

• Creating surveys and questions: The basic survey settings and question types are explained.
• Inviting and managing participants: The invitation wizard is explained and the participants grid.
• Analysing results: The basic report types are explained.

Training sessons are offered in English and French.

Custom training sessions can also tailored to your specific needs, for example, a training session only to cover advanced survey options or to cover the creation and management of intercept surveys.

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Training Videos

Below are a series of short training videos that show how to accomplish certain tasks within Interceptum.

• Basic Version Videos

The following videos demonstrate features available in the Team Version of the Intercetpum online survey platform.

• Viewing a participant's answers

  The answers of a participant are accessed and viewed.

• Adding a percent field

  A percentage Number is added to a new Custom Fields question.

• Adding an image to a survey introduction

  An image is uploaded to the account and added to the introduction of the survey.

• Viewing survey text data

  A report of type Text is created and executed to view a survey's data in text format.

• Advanced Version Videos

The following videos demonstrate features available in the Advanced Version of the Intercetpum online survey platform.

• Adding your organization's logo to your surveys

  A logo is added at the top of all surveys.

• Printing a survey in PDF format

  A survey and it's questions are printed and then saved as a PDF document.

• Adding Skip Logic to a question

  Skip logic is added to Question 2 to ensure it is only displayed to participants who have selected "Choice 1" in Question 1.

• Adding Skip Ahead to a question

  Skip ahead is added to Question 1 to skip to Question 6 when the participant selects "Choice 2" in Question 1.

• Exporting survey data in Microsoft Excel format

  A report of type Export is created and executed to export a survey's data.

• Import participants and pre-populate questions

  A participant is invited by email and the answer to one of the questions is pre-populated.

• Pipe a question's answer into another questions text

  The response to a question is piped into the text of another question. First the question's id is obtained. Then the pipe instruction is added to the second question.

• Draw some prizes by randomly selecting participants

  A date range within which participants have completed the survey and the number of prizes to draw are entered. The system then randomly selects the participants who win the prizes.

• Team Version Videos

The following videos demonstrate features available in the Team Version of the Intercetpum online survey platform.

• Adding Team Members to be evaluated

  Two team members are added so that they can be evaluated via Team Member questions in surveys.

• Generating Team Member Cards for a Survey

  Team Members cards to complete a survey and to preselect a team member are generated. These cards can be printed and given to clients so that they can complète the survey and évaluate the team member without having to select him or her in the questionnaire

• Generating Team Member Reports for a Survey

  A Team Member analysis report is generated for a client satisfaction survey to view the performance of a Team Member for the current week.

• Enterprise Version Videos

The following videos demonstrate features available in the Enterprise Version of the Intercetpum online survey platform.

• Manage invitation message templates for survey

  The messages templates for a survey are accessed, changed to be in HTML format, and bold is added.

• Export a report chart as an image to insert into a document

  A basic statistical report is viewed for a survey and the first pie chart is saved as an image that can be included in a document.

• Create a new contacts list and import contacts

  A new contact list is created; participants are imported in the contact list; and finally the contacts are invited to complete a survey.